Designed for the masters of multitasking, jacks of all trades, and chaos coordinators, Tipsy is the versatile, behind-the-scenes support you’ve been searching for.
With just one comprehensive plan, you get everything you need—no hidden upgrades, no restrictions, just hassle-free website care.
Behind every update, security check, and optimization is a real person using cutting-edge tech to keep your website running flawlessly—so you get the best of both worlds: human care with high-powered precision.
Say goodbye to slow load times and constant worries—our service makes your website faster, safer, and more dependable than ever, giving you the competitive edge and the confidence that it’s always running at its best.
With Care Credits, you only pay for the help you need, when you need it—whether it’s a quick fix or a bigger update, expert assistance is always just a ticket away, giving you the flexibility to fine-tune your site on your terms.
Unlike others, we don’t leave you with a ‘set it and forget it’ approach. Our team proactively monitors and optimizes your site, ensuring top performance without the frustration of resource limits or constant upsell pressure. With just one comprehensive plan, you get everything you need—no hidden upgrades, no restrictions, just hassle-free website care.
Faster load times for better user experience.
Compressed and optimized visuals for performance.
No more dead links or bad user experiences.
Stay current without lifting a finger.
Insight into your site's visitors and behaviors.
Robust protection against growing threats.
24/7 checks to ensure your site is always available.
Peace of mind with secure data backups.
Stay informed with detailed weekly reports.
Smooth transitions to a new hosting environment.
Managing multiple websites? The Hub lets you easily access and review them all in one convenient place.
Quickly access performance and security insights, keeping you informed on everything happening with your website.
Quickly spot traffic spikes and user behavior trends to anticipate future needs and refine marketing strategies.
Easily submit and track your care requests, with real-time updates and progress at your fingertips.
Immediately after subscription to a maintenance plan, our support team will begin onboarding your website. This includes gaining access to the backend of the website and your hosting account, connecting your website to our agency systems, and installing software included in your subscription. During onboarding our support team will also begin optimizing and securing your website.
You will receive an email with what to expect as we move through the onboarding process and how to request care via Care Credits.
Website onboarding generally takes 2-3 business days to complete.
If you have a website built on the WordPress CMS, chances are our website maintenance service is right for you. But, if you’re still concerned about your specific use case, please contact us. Our support team would be happy to answer any of your pre-purchase questions.
Tipsy Support is only offered on websites built using the WordPress CMS. Websites like Square Space, Shopify, etc. inherently manage their own proprietary web systems and require users to utilize their own tiered plans – boo!
If you’re interested in owning your website and its content, we highly recommend you consider a WordPress website design.
Our website maintenance service is conveniently offered by monthly subscription providing you with complete flexibility and control. You can cancel your subscription up to 72 hours prior to your next renewal.
Yes. For those interested in an annual subscription for their website maintenance plan, please contact us.
Care Credits put you in control of your support experience. Whether it’s adding new images, updating content, troubleshooting, or handling other care tasks, simply secure your credits and submit a ticket through the Hub to get started.
Care Credits provide subscribers the ability to request care covering a wide range of website-related tasks and concerns. From updating website text to performing minor CSS adjustments, Care Credits enhance our website maintenance subscription by providing you access to experts who can assist in maintaining your website’s content offering you peace of mind that your website is up-to-date and performing at its best.
A Care Credit will generally cover website tasks that take up to 30 minutes to complete. This can include, but is not limited to:
Yes. Care Credits are offered as an on-demand, add-on service to your regular monthly subscription. In order to purchase Care Credits and receive website support, you must be a current subscriber to our services.
You can request website care anytime by submitting a ticket via the Hub.
To maintain our standard of excellence, we are not able to receive requests by email, phone, instant/direct messaging, or in-person.
Give us a few minutes to share the benefits that dozens of serious website owners feel when they switch to Tipsy Support. Send us a message and a team member will be in touch shortly!
Experience hassle-free website care with proactive monitoring, no resource limits, and no hidden upgrades. One comprehensive plan gives you everything you need to keep your site running at its best.
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